Customer relationship marketing is a much discussed subject. Buying into the principles, even the IT system or database, is one thing, but how do you turn that into practical activity that enhances client relationships and develops more cross-selling opportunities off the back of giving the client the services and service delivery they want?

Our seminar will help your managers, directors and junior partners turn the key principles of customer relationship marketing into habits and processes that generate the work of tomorrow irrespective of the pressures of client work today. This is not a standard seminar that anyone can buy into but a tailored presentation and tutorial session for your client facing teams that can focus across all of your business; on specific areas; or even on specific clients, leaving you with an action plan to take forward.

If you are interested to learn more, please Claire Carvall.